Help

How can we help?

We’re here to help you ship reliable AI features. If you’re blocked, send us a note and we’ll get back quickly.

Getting started

• New to Thea? Read Why Thea for a high-level overview.
• Questions about plans or invoices? See Billing.

Troubleshooting

• Unexpected responses: Make sure you’re passing the required fields and (if applicable) supporting evidence/context.
• Graceful refusals: If you receive a “cannot-answer,” verify input clarity and whether the provided context supports an answer.
• Rate or access issues: If you suspect limits or auth problems, email us and we’ll take a look.

Support

• Subscribe: Subscribe now
• Email: leo@thinkreliably.io
• Contact form: Submit a request

Billing and subscriptions

For invoices, plan changes, and account updates, see Billing & Subscription.